![]() We also know it’s a likely solution because it's the one thing Sofia has definitely not tried and refuses to do. The fact this alarm is a persistent issue that has been passed from device to device makes it clear there seems to be some kind of software glitch that needs to be ironed out, and a full reset seems to be the obvious solution. So what on earth is going on, and why has this glitch baffled so many Apple employees? Perhaps strangest of all (or not at all strange, as we’ll get to) is that this iPhone has persisted each time she has bought a new iPhone and transferred her data, a key fact in the story we’ll come back to later. The alarm is strange in other ways, too, it doesn’t ring when the phone is silent and it can’t be snoozed. “I do not have an alarm set at 9:25, nor have I ever had an alarm set at 9:25,” she says, revealing the problem started out of the blue one day, and that the issue has been bothering her for an astonishing four or five years. Sofia first took to TikTok on November 21 to reveal that she had “some sort of glitch or problem on my iPhone” that “no single Apple employee can seem to figure out.” She revealed that at 9:25 am every morning, an alarm goes off on her iPhone, despite the fact she never has one set. ![]() What quickly started as a throwaway ask-for-help TikTok video has become a viral multi-part series with returning fans vested in her ongoing struggle. ![]()
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